Tower.bet (“the Website”, “Tower.bet”, “Service”, “Website”, “us”, “our”, “we”) is owned and operated by Zentari Limitada. Registration number: 9845000OAF4456CVB467, registered address: Provincia 01 San José, Cantón 01 San José, Mata Redonda, Sabana Oeste, Avenida Doce, Calle Noventa, 10108, Costa Rica (the Company). Tower.bet is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-202509013-FI1. The Company operates the Website in accordance with the applicable regulatory framework governing online gaming services and maintains strict internal controls to ensure the integrity, transparency, and fairness of all gaming activities offered through the Website.The Policy forms an integral and legally binding part of the Company’s Terms &amp; Conditions, available on the Website. By accessing or using any services offered through Tower.bet, Users acknowledge and accept their responsibility to comply with this Policy, as well as with all other applicable rules and requirements set forth in the Terms &amp; Conditions.At its sole discretion, the Company may modify, update, or revise these Terms &amp; Conditions, Privacy Policy, and any related policies at any time.Users shall be notified by the Company through the Website or other appropriate communication channels where material changes are made; however, Users are responsible for reviewing the most current versions of such documents.By continuing to use the Website following any updates, Users acknowledge and accept the revised Terms &amp; Conditions, Privacy Policy, and other applicable policies.The amount of personal data collected by Tower.bet is kept to the minimum necessary for using the service.Personal data processed by Tower.bet are described in this Policy.Depending on the purpose of processing, the Company relies on different legal bases for processing personal data, including performance of a contract, compliance with legal obligations, and legitimate interests.In the course of providing the Website and related services, the Company may process personal data necessary for account registration and administration, provision of gaming services, fraud prevention, security monitoring, customer support, operational communications, and compliance with AML/CFT, KYC, and other applicable legal and regulatory obligations. Such processing is carried out where necessary for the performance of a contract, compliance with legal obligations, or the Company's legitimate interests, as applicable.

Introduction

<ul><li>download his own personal data information, so all User's personal data that is being processed by Tower.bet can be also accessible by this User;</li><li>rectify User personal data (where applicable);</li><li>remove User personal data;</li><li>restrict User personal data processing.</li></ul>To download, rectify, remove or restrict User personal data please contact&nbsp;<a href="mailto:support@tower.bet">support@tower.bet</a>The User's account may be terminated as a result of deletion or restriction of the User's personal data. Upon termination of the account, the User's personal data shall be deleted, except for the data that the Company is required to retain in accordance with applicable laws and regulatory requirements.Please note that the Username may be changed only once from settings and only via support request, if eligible.Unsubscription from the Tower.bet mailing list is available to every User via E-mail Settings; however, please note that unsubscription from System e-mails - which provide Security notices, security codes, password recovery details, etc. - is not possible.

I. Every Tower.bet User can

Access to the Service by underage persons is strictly forbidden. By agreeing to these Terms of Use, you represent and warrant to us that you are at least eighteen years of age.

II. Conditions applicable to child's consent in relation to information society services:

The Company uses various technologies to facilitate the Website. These technologies may involve the temporary processing of certain technical data related to Users (such as device identifiers, cookie data, or IP addresses) for the sole purpose of enabling advertising features such as targeting, frequency capping, and analytics. The Company processes personal data in order to provide, operate, and improve its services, as well as to comply with applicable legal and regulatory obligations.Upon a User's access to the Website, the Company may automatically collect certain technical data from the User's browser or device. Such data may include the User’s IP address, device type, operating system, browser type and language, and general location. This information is used strictly for security, account management, and service optimization purposes.Standard internet technologies, including but not limited to cookies, pixels, and tracking scripts, may be used by the Company to support the functionality of the Website and the performance of advertising campaigns. Such technologies may be embedded by Users or their authorized third parties in advertisements served to Users via third-party publisher environments. The Company itself does not embed tracking mechanisms directly into User-facing content but may process resulting data in real time to enable reporting, optimization, and campaign measurement, strictly under the instructions of its Users.Personal data are processed by the Company on the following legal bases:<ul><li>Performance of a contract (Article 6(1)(b) GDPR) — to provide access to the Website and its services;</li><li>Compliance with legal obligations (Article 6(1)(c) GDPR) — including AML/KYC, fraud prevention, and financial reporting;</li></ul>Legitimate interests (Article 6(1)(f) GDPR) — for service improvement, security, and fraud detection.

III. Use of technology for personal data collection

In order to provide the best service possible to the Users, the Company processes the personal data relating to Users, as listed above in this Policy. This article gives the Users an overview of how their personal data shall be processed in the context of their use of the Website.<figure class="table"><table><thead><tr><th style="height:11.0px;padding:4.0px;vertical-align:top;width:139.0px;">Category of personal data</th><th style="height:11.0px;padding:4.0px;vertical-align:top;width:133.0px;">Purpose of Collection</th><th style="height:11.0px;padding:4.0px;vertical-align:top;width:117.0px;">Legal Bases</th></tr></thead><tbody><tr><td style="height:75.0px;padding:4.0px;width:139.0px;">IP address, device type and OS, browser, language preferences, screen resolution, time zone, approximate geolocation data, derived from IP address</td><td style="height:75.0px;padding:4.0px;width:133.0px;">Service delivery optimization, geotargeting, fraud prevention, performance analytics</td><td style="height:75.0px;padding:4.0px;width:117.0px;">Legitimate interests</td></tr><tr><td style="height:37.0px;padding:4.0px;width:139.0px;">Pages visited, time spent on site, clickstream data, referring URLs</td><td style="height:37.0px;padding:4.0px;width:133.0px;">Engagement analysis, service optimization, User journey personalization</td><td style="height:37.0px;padding:4.0px;width:117.0px;">Legitimate interests</td></tr><tr><td style="height:36.0px;padding:4.0px;width:139.0px;">Cookies (session and persistent), web beacons, tracking pixels</td><td style="height:36.0px;padding:4.0px;width:133.0px;">Functionality support, ad effectiveness measurement, retargeting</td><td style="height:36.0px;padding:4.0px;width:117.0px;">Legitimate interests – for essential cookies</td></tr><tr><td style="height:50.0px;padding:4.0px;width:139.0px;">Mouse movements, scroll behavior, interaction with forms/buttons</td><td style="height:50.0px;padding:4.0px;width:133.0px;">User experience (UX) optimization, technical troubleshooting, interaction monitoring</td><td style="height:50.0px;padding:4.0px;width:117.0px;">Legitimate interestsLegal obligation</td></tr><tr><td style="height:36.0px;padding:4.0px;width:139.0px;">Full name, email address, phone number, Username, country, preferred language</td><td style="height:36.0px;padding:4.0px;width:133.0px;">Account creation and management, communication, support.</td><td style="height:36.0px;padding:4.0px;width:117.0px;">Legitimate interests (if applicable, not infringing data subject rights).</td></tr><tr><td style="height:50.0px;padding:4.0px;width:139.0px;">Full name, email address, phone number, Username, country, preferred language</td><td style="height:50.0px;padding:4.0px;width:133.0px;">Marketing and retargeting campaigns (including affiliate campaigns and advertising platforms).</td><td style="height:50.0px;padding:4.0px;width:117.0px;">Legitimate interests</td></tr><tr><td style="height:75.0px;padding:4.0px;width:139.0px;">Identification documents (passport, ID, driver’s license), corporate certificates, tax numbers, proof of address, signed contracts</td><td style="height:75.0px;padding:4.0px;width:133.0px;">Contract execution, identity verification, compliance with legal obligations (e.g., KYC/AML)</td><td style="height:75.0px;padding:4.0px;width:117.0px;">Legitimate interestsLegal obligation</td></tr><tr><td style="height:37.0px;padding:4.0px;width:139.0px;">Billing data, bank/payment method information, transaction history</td><td style="height:37.0px;padding:4.0px;width:133.0px;">Invoicing, payment processing, accounting, financial audits</td><td style="height:37.0px;padding:4.0px;width:117.0px;">Legal obligation</td></tr><tr><td style="height:63.0px;padding:4.0px;width:139.0px;">Service request logs, communication records (emails, chat, support), uploaded files, service usage logs</td><td style="height:63.0px;padding:4.0px;width:133.0px;">User support, dispute resolution, contract fulfillment</td><td style="height:63.0px;padding:4.0px;width:117.0px;">Legitimate interestsLegal obligation</td></tr><tr><td style="height:62.0px;padding:4.0px;width:139.0px;">KYC/AML data, sanctions screening results, internal risk assessments</td><td style="height:62.0px;padding:4.0px;width:133.0px;">Compliance with legal obligations related to anti-money laundering, counter-terrorist financing, and sanctions</td><td style="height:62.0px;padding:4.0px;width:117.0px;">Legal obligation (primary) and, where applicable, performance of a contract</td></tr><tr><td style="height:50.0px;padding:4.0px;width:139.0px;">IP address, device type and OS, browser, language preferences, screen resolution, time zone</td><td style="height:50.0px;padding:4.0px;width:133.0px;">Service delivery optimization, geotargeting, fraud prevention, performance analytics</td><td style="height:50.0px;padding:4.0px;width:117.0px;">Legitimate interestsLegal obligation</td></tr></tbody></table></figure>Where necessary to provide specific services, fulfill legal obligations, or enhance the Users' experience, the Company may collect additional categories of personal data beyond those explicitly listed in this Policy. Such data shall be collected only on lawful basis permitted under applicable data protection legislation, such as for the performance of a contract, compliance with a legal obligation, or the pursuit of the Company's legitimate interests.In each case, data subjects are properly informed by the Company about the nature and purpose of the data collection and their rights in relation to such processing.Where fiat payments are processed or where Users choose to buy crypto, We may collect and process the following categories of personal data:<ul><li>First name</li><li>Last name</li><li>Country code and phone number</li><li>Date of birth</li><li>Country</li><li>Region or state</li><li>City</li><li>Residential address</li><li>Postal or ZIP code</li></ul>This information is collected for the purposes of identity verification, compliance with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations, transaction processing, and fraud prevention, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.We ensure that all personal data is collected and processed lawfully, fairly, and transparently, and that appropriate technical and organizational measures are implemented to safeguard such data against unauthorized access, disclosure, alteration, or destruction.

IV. Purposes of and lawful bases for the collection of the personal data

The personal data collected and processed by the Company may be disclosed to the following recipients or categories of recipients:<ul><li>To individuals authorized by the Company to process personal data on behalf of Users, including Company employees, who are bound by confidentiality obligations and non-disclosure agreements;</li><li>To service providers engaged by the Company to perform specific processing operations related to the data of Users and, where applicable, technical data related to Users processed on behalf of Users;</li><li>Payment service providers (for processing transactions initiated by Users, including cryptocurrency transactions);</li><li>Hosting and infrastructure providers (for the maintenance and operation of the Website);</li><li>Website maintenance and development service providers;</li><li>Analytics providers involved in performance measurement;</li><li>Email delivery services (for transactional or service-related communication with Users);</li><li>The Company may use blockchain analytics and transaction monitoring tools to detect fraud, money laundering, sanctions exposure, and other prohibited activities;</li><li>Governmental bodies as described by the applicable legislation, including AML act.</li></ul>In accordance with applicable data protection laws, the Company ensures that all subcontractors it engages provide adequate safeguards. Such subcontractors receive access exclusively to the information strictly required to deliver their services and have no authorization to handle any information for their own ends.On behalf of and in line with the instructions of Users, any handling of User information is carried out solely in accordance with relevant data safeguarding obligations.For marketing and retargeting purposes, we might share Users' information (e.g. email addresses) with external data processors operating on our behalf.Prior to transmission to advertising platforms, email addresses might be cryptographically hashed (pseudonymized) through commonly recognized algorithms, lowering the chance of identification by third parties.To guarantee confidentiality, security, and handling strictly according to our documented directions, Data Processing Agreements (DPAs) are signed with such processors.At any moment, Users may revoke their consent to the handling of information for marketing reasons, including the right to refuse processing for direct marketing reasons. To revoke the consent, Users should reach out to the support team.

V. The recipients of the personal data

For only as long as is strictly necessary to fulfill the purposes for which the data was gathered, including the delivery of services and adherence to contractual or legal obligations, personal information of Users is kept by the Company.Following the end of the active use period, User information might be archived with limited access for a brief additional duration, solely to enable the Company to satisfy legal or regulatory requirements relating to data retention and audit.Only for as long as required to fulfil the purposes for which such information was gathered - including the delivery of services, security monitoring, analytics, adherence to legal and regulatory obligations, and dispute resolution - personal information of Users is kept. Once the relevant handling purpose has been fulfilled, personal information is erased, anonymized, or kept only where continued retention is mandated or permitted under applicable law.Depending on the nature of the information and the applicable legal or operational requirements, retention periods might vary.Retention periods depend on the nature of the data:<ul><li>account data – for the duration of the account;</li><li>KYC/AML data – as required by applicable laws;</li><li>transaction data – for accounting and regulatory purposes;</li><li>marketing data – until the User withdraws consent.</li></ul>

VI. Data retention period

To safeguard the personal information of its Users, as well as any User information handled on their behalf, against unauthorized access, disclosure, modification, or destruction, the Company implements suitable technical and organizational measures.While the Company adheres to industry best practices and security standards, absolute protection of any information transferred or stored cannot be guaranteed. Users bear responsibility for preserving the security of their own login credentials and communication channels.In line with recognized international standards and legal frameworks governing the gathering, use, and safeguarding of personal information, all data handling activities are carried out.

VII. Protection of personal data

A cookie is a small piece of data in the form of a tiny text file that is stored on an internet User's device. It is created by a web page server (which is essentially the computer that runs the website) and may be accessed by that server whenever the User revisits the site. A cookie can be regarded as an internet User's identification badge, which signals to a website when the User has returned. Cookies cannot damage your device.

What are cookies?

Two categories of cookies are utilized by Tower.bet: cookies established by us and cookies established by third parties. Tower.bet cookies allow us to keep you logged into your account throughout your visit and to customize the information shown on the site to your preferences.To ensure proper operation, enhance User experience, and support analytics and marketing activities, the Website uses cookies and similar tracking technologies.By agreeing to our Terms of Use and Privacy Policy and continuing to use the Website, you confirm that you have read and understood how we gather, use, and handle your personal information as outlined in this Privacy Policy.

Why do we use cookies on Tower.bet?

The Website uses cookies and similar tracking technologies to ensure proper functionality, enhance User experience, and support security, analytics, and marketing activities.Such technologies may be used for the following purposes:<ul><li>to enable core Website functionality and account access;</li><li>to maintain security, prevent fraud, and detect suspicious activity;</li><li>to analyze Website performance and understand User interactions;</li><li>to support analytics, advertising, and retargeting activities.</li></ul>Cookies and similar technologies may collect technical and usage-related information, including IP address, device identifiers, browser type, operating system, and interaction data.We use the following categories of cookies and similar tracking technologies on the Website:<ul><li>Operational Cookies - strictly necessary for the proper operation and security of the Website, including User authentication, fraud prevention, attribution, network management, and protection against abuse or unauthorized access.</li><li>Functional Cookies - used to remember User preferences and settings, maintain interface customization, and improve the usability and functionality of the Website.</li><li>Analytics Cookies - used to collect information about how Users interact with the Website, including traffic measurement, User behavior analysis, A/B testing, performance monitoring, and session replay technologies.</li><li>Marketing Cookies - used to support marketing and communication activities, including advertising pixels, push notification services, customer support widgets, review and feedback tools, and related third-party integrations.</li></ul>

Cookies and tracking technologies

What cookies do we use on Tower.bet?

If you wish to stop accepting cookies, you can do so through the Privacy Settings option in your browser.

How can I manage my cookies on Tower.bet?

Some third-party SDKs, scripts, and embedded technologies used on our Services may store additional cookies or similar technologies on your device, including through their own domains.<ul><li>OneSignal - the OneSignal SDK may store additional cookies or identifiers on .onesignal.com to maintain subscription status, correlate push notification tokens, and support messaging functionality.”</li><li>Google&nbsp; when Google Sign-In, Google Analytics, or other Google services are loaded, Google may store cookies or similar technologies on .google.com or related domains. For more information, please refer to Google’s Privacy Policy and Cookie Policy.</li></ul>

Additional Information About Third-Party Technologies

We use Local Storage (window.localStorage), a browser-based storage technology that stores information locally on your device. We may use Local Storage to remember user preferences, maintain functionality, improve user experience, store session-related information, and support security features. Information stored through Local Storage remains on your device until it is deleted by you or cleared by the website/application.We use Local Storage technologies for the same functional, operational, analytics, and marketing purposes as cookies.The full list of local storage we collect is as follows:<figure class="table" style="width:99.93%;"><table class="ck-table-resized"><colgroup><col style="width:30.22%;"><col style="width:16.19%;"><col style="width:53.59%;"></colgroup><thead><tr><th style="height:4.0px;padding:4.0px;width:260.0px;">Key</th><th style="height:4.0px;padding:4.0px;width:81.0px;">Category</th><th style="height:4.0px;padding:4.0px;width:129.0px;">Purpose</th></tr></thead><tbody><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__animation_enabled</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">UI animation on / off</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__sound_volume</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Global sound-volume level</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">__slot_music_enabled</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Slots background music on / off</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">__slot_fre</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Slots fast-rotation preference</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">__duce_music_enabled</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Dice background music on / off (legacy typo)</td></tr><tr><td style="height:24.0px;padding:4.0px;width:260.0px;">__dice_hot_keys_enabled</td><td style="height:24.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:24.0px;padding:4.0px;width:129.0px;">Dice keyboard hotkeys on / off</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">__hilo_hot_keys_enabled</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Hi-Lo keyboard hotkeys on / off</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">__crash_hot_keys_enabled</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Crash keyboard hotkeys on / off</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">__cogwheel_hot_keys_enabled</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Cogwheel keyboard hotkeys on / off</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__t_hl_set</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Hi-Lo per-field settings</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__t_crash_set</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Crash per-field settings</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__t_chat_room</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Selected chat room</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">loot-box-settings</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Loot Box per-field settings</td></tr><tr><td style="height:36.0px;padding:4.0px;width:260.0px;">\\\&lt;gameName\\\&gt;Settings</td><td style="height:36.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:36.0px;padding:4.0px;width:129.0px;">Per-game settings (e.g.&nbsp;hiloSettings,&nbsp;diceSettings)</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__dpt</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Active Daily-side-panel tab</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__np</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Notification-panel state</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">_DEPOSIT_TAB.currency,_DEPOSIT_TAB.provider,_DEPOSIT_TAB.account</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Last-selected deposit tab values</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">_WITHDRAW_TAB.currency,_WITHDRAW_TAB.provider,_WITHDRAW_TAB.account</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Functional</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Last-selected withdraw tab values</td></tr><tr><td style="height:36.0px;padding:4.0px;width:260.0px;">__wbsnm</td><td style="height:36.0px;padding:4.0px;width:81.0px;">Operational</td><td style="height:36.0px;padding:4.0px;width:129.0px;">Hashes of bonuses whose wagering notice was already shown</td></tr><tr><td style="height:24.0px;padding:4.0px;width:260.0px;">__recent_daily_activities</td><td style="height:24.0px;padding:4.0px;width:81.0px;">Operational</td><td style="height:24.0px;padding:4.0px;width:129.0px;">Last-viewed daily-activity timestamps</td></tr><tr><td style="height:10.0px;padding:4.0px;width:260.0px;">__last_collect_bonus_hash</td><td style="height:10.0px;padding:4.0px;width:81.0px;">Operational</td><td style="height:10.0px;padding:4.0px;width:129.0px;">Hash of last collected bonus</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">_affiliate_spin_reward</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Operational</td><td style="height:23.0px;padding:4.0px;width:129.0px;">True Spin promo reward state</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">_affiliate_spin_shown</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Operational</td><td style="height:23.0px;padding:4.0px;width:129.0px;">True Spin promo "modal already shown" flag</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">promo_popups_state</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Operational</td><td style="height:23.0px;padding:4.0px;width:129.0px;">Promotional popups history / state</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">wc@2:\\\&lt;session-key\\\&gt;</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Operational</td><td style="height:23.0px;padding:4.0px;width:129.0px;">WalletConnect v2 session data</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">lc_campaigns</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Marketing</td><td style="height:23.0px;padding:4.0px;width:129.0px;">LiveChat campaign IDs already shown</td></tr><tr><td style="height:36.0px;padding:4.0px;width:260.0px;">e_b_g_r</td><td style="height:36.0px;padding:4.0px;width:81.0px;">Analytics</td><td style="height:36.0px;padding:4.0px;width:129.0px;">"Basic game recommendation" A/B experiment state</td></tr><tr><td style="height:23.0px;padding:4.0px;width:260.0px;">s_w_f_o_t_k</td><td style="height:23.0px;padding:4.0px;width:81.0px;">Analytics</td><td style="height:23.0px;padding:4.0px;width:129.0px;">"Wallet opening timing" experiment state</td></tr></tbody></table></figure>

Local Storage

VIII. Cookies Policy

The&nbsp;<a href="https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX:32016R0679">General Data Protection Regulation</a>&nbsp;(“GDPR”) is a European privacy regulation which replaced&nbsp;<a href="https://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:31995L0046:en:HTML">EU Data Protection Directive</a>&nbsp;(“Directive 95/46/EC”).The GDPR aims to strengthen the security and protection of personal data in the EU and harmonize EU data protection law.

What is the GDPR?

All organizations operating within the EU and handling "personal identifiable data" of EU residents are subject to the GDPR. Personal information is any data relating to an identified or identifiable natural person.Where a company gathers, transmits, hosts, or analyzes personal information of EU citizens, it must adhere to the General Data Protection Regulation ("GDPR"), which has been enforceable since May 25, 2018. Our Terms Of Use have been revised to provide customers with contractual commitments concerning our adherence to applicable EU data protection law and to implement additional contractual provisions mandated by the GDPR. Our contractual commitments ensure that customers can request from data subjects to obtain, amend, unsubscribe, or erase personal information, will be informed of and report personal data breaches to relevant supervisory authorities and data subjects in line with GDPR timeframes.

To whom does the GDPR apply?

Where Tower.bet becomes aware of personal data breaches, relevant Users will be informed in line with GDPR timeframes.However, the confidentiality of their account credentials, devices, and authentication methods remains the responsibility of Users.For unauthorized access arising from the User's failure to preserve adequate account security, the Company shall not be liable.

Data breach notification

IX. GDPR compliance

We may transfer personal data to countries outside the European Economic Area where our service providers, group companies or other recipients are located. Where we do so, we rely on an adequacy decision of the European Commission or implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses. Where required, we also assess whether additional technical, organizational or contractual measures are necessary to ensure an adequate level of protection for the transferred data.In such cases, appropriate safeguards are implemented, including Standard Contractual Clauses (SCCs) or equivalent mechanisms.

X. Data international transfer

We may share your personal data with carefully selected third-party service providers who act as our data processors. Such sharing is limited to the purposes necessary for the provision and improvement of our services.We may disclose the following categories of data:<ul><li>Identification and contact data (such as Username and email address);</li><li>Technical data (such as IP address).</li><li>This information may be shared for purposes including, but not limited to:</li><li>Account creation, management and service delivery;</li><li>Identity verification and compliance procedures;</li><li>Customer support and communication;</li><li>Fraud prevention and security;</li><li>Service optimization, analytics and performance improvement;</li><li>Marketing and retargeting activities.</li></ul>All third-party service providers are bound by contractual obligations to process personal data only on our behalf and in accordance with our instructions. We do not sell your personal data to any third parties.You may request detailed information about the specific recipients to whom your personal data has been disclosed by contacting us.

XI. Third parties data sharing

As part of VIP or enhanced account features, access to phone support services may be granted to certain Users.All phone calls with our support, compliance, or account management teams are carried out strictly upon the User's prior request, including callback requests submitted via the Website. We do not initiate unsolicited calls to Users.For safety, security, and service quality reasons, all phone calls are recorded and stored. By continuing the call after being notified of the recording, you confirm and agree to the handling of your personal information in line with this Privacy Policy.Where you do not consent to your call being recorded, you should avoid using phone support services and instead use alternative support channels available through your account.Call recordings are processed for the following purposes:<ul><li>to ensure the best possible handling and resolution of your request;</li><li>to maintain a record of communications and instructions provided;</li><li>to monitor and improve the quality of our services and customer support;</li><li>to train and supervise our staff;</li><li>to establish, exercise or defend legal claims where necessary;</li><li>to ensure compliance with applicable legal and regulatory obligations, including fraud prevention and security requirements.</li></ul>The legal basis for processing call recordings is our legitimate interests in providing efficient customer support, ensuring service quality, operational security, and dispute resolution, and, where applicable, compliance with legal obligations.Call recordings are stored securely and access is strictly limited to authorized personnel on a need-to-know basis. We implement appropriate technical and organizational measures to protect such data against unauthorized access, alteration or disclosure.Call recordings may be disclosed where required by law, regulatory obligation, or where necessary for the establishment, exercise or defense of legal claims.For the avoidance of doubt, any information regarding account-related features or special conditions communicated during such calls is provided solely in connection with the User’s account status or service features and does not constitute advertising or promotion of gambling activities.

Privacy policy

Introduction

I. Every Tower.bet User can

II. Conditions applicable to child's consent in relation to information society services:

III. Use of technology for personal data collection

IV. Purposes of and lawful bases for the collection of the personal data

V. The recipients of the personal data

VI. Data retention period

VII. Protection of personal data

VIII. Cookies Policy

IX. GDPR compliance

X. Data international transfer

XI. Third parties data sharing

XII. Recording of support calls

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