Deposits
How to Deposit?
To deposit funds you need click on the Deposit icon located next to your balance. Choose the cryptocurrency you want to deposit from the dropdown list and the Deposit Address will be generated automatically. Copy or scan QR code to get your Address, do not forget to copy destination tag for XRP and memo for XLM deposits and note that you can only deposit BCH ABC.
What is Destination Tag or Memo?
Destination Tag for XRP or Memo for XLM are technologies that defines the specific recipient of the transaction.
You can notice that you have the same XRP and XLM address as the other players. This is because there is one address for everyone. The only difference is the Destination Tag or Memo, a short code that assigns transaction to a certain account.
The Destination Tag for XRP and Memo for XLM are mandatory. If you set random numbers or incorrect value instead of the required code, you’ll lose your funds.
The Destination Tag and Memo purposes is identification transaction recipient.
What are Compatibility, Legacy and SegWit address types for BTC and LTC?
SegWit address is recognized to be the most efficient type, this address will start with "bc1" for BTC. Despite the efficiency some services may still not support sending coins to SegWit addresses, if it is a case for you, simply select Compatibility type which is supported by most services. If needed, you can also generate a Legacy address, it won't have an advantage of SegWit improvements, but can still be used like any other. There are no limitations for any address type from our side, just choose what is supported by your service (wallet, currency exchange, etc.) and if in a doubt choose Compatibility.
How long it takes for Deposit to be credited?
Each cryptocurrency requires a certain and normally different number of confirmations to be done by cryptocurrency network before being credited. The relevant number of required confirmations will be displayed on the Deposit page and depends on the chosen currency.
What is the minimum Deposit Amount?
There is no minimum Deposit Amount and you can deposit as much or as less as needed. Although please note that there is a minimum Withdrawal Amount.
Withdrawals
How to Withdraw?
To withdraw funds you need to enter your Wallet and navigate to Withdraw tab. Choose the cryptocurrency you want to withdraw enter your Address and destination tag or memo if required. Choose the Withdraw Amount and make sure it is above the required minimum. As a last step you will be asked to choose one of the predefined fees - the higher fee the faster your transaction will be confirmed. After everything is filled out click the Withdraw button, double-check the wallet address, withdraw amount and click on the Withdraw button again or Cancel if something is incorrect.
How long it takes to Withdraw?
Withdrawals are automated and it takes seconds to create a transaction. The rest depends on the network fee you've chosen and current state of network load. Basically, once you can see that your withdraw got a transaction id, it is no longer in our control and depends on the network.
Transaction details can always be checked on My Finances page in your Profile.
What is Withdrawal Fee?
Withdrawal fee is required by network miners and it is not charged by Tower. Essentially, the Withdrawal fee is a payment for using the network. In order to speed up your transaction, it is important to set a sufficient commission, otherwise, transaction confirmation may take hours during network high load.
For your convenience, we offer a set of predefined fees to choose from and an approximate estimate of time for each.
Why is my withdrawal pending?
Although almost every transaction goes through instantly, once in a while there is a need in a security check. Beside rare cases of abuse (e.g. vulnerability exploit, account hacks with an attempt to withdraw other player funds) all transactions will be approved, but can take a few hours to process.
We appreciate patience when this occurs and doing it for your best interest.
What is the minimum Withdrawal Amount?
The minimum withdrawal amount is 0.002 BTC or equivalent.
Withdrawal address confirmation viewAlways double-check the address and amount before sending coins to prevent mistakes and changes done by malicious programs.
Tower Gold Currency
What is Tower Gold
Tower Gold is Tower's own currency. Unlike other cryptocurrencies, Tower Gold is essentially a virtual coin intended for internal use and therefore cannot be directly deposited, withdrawn or bought via a currency exchange.
How to get Tower Coin
You can manually claim Tower Gold, although keep in mind that amount of claims is limited and available only if you have no Tower Gold on a balance.
You can earn Tower Gold by clearing Tasks. All Tower Gold won in a task can be transferred to Tower Gold main balance.
On a special occasion, you can receive exclusive bonuses from the house.
How much Tower Gold worth
Tower Gold is Tower's own currency for internal use and therefore it can not be evaluated in BTC or another cryptocurrency directly.
How to use Tower Gold
Tower Gold is used as any other supported currency with a difference that you can not directly withdraw, deposit or exchange it. Tower Gold wager is necessary for various promotions and campaigns which will grant monetary prizes to players with largest wager amounts.
Levels
How to level-up?
Your level will increase in accordance with your XP. The more XP the higher the Level. Note that on very small bets your XP may not increase.
How many levels you have?
More than you think! At the moment we have around 60 levels and we will add new once they are cleared.
Can I lose my level?
No. Your level is persistent and can only go up.
Why level-up?
Every new level gives a real money bonus. If you reached a few levels in a short period of time and forgot to claim your bonus, don't worry, it sums up.
Can I claim a level bonus in a different currency?
You can only claim it in BTC.